Virgin Media has emerged as the top choice for homes seeking superior broadband speeds, reliability, and consistent quality, according to the latest Opensignal test results. The UK Internet Service Provider (ISP) dominated all categories, including Download Speed, Upload Speed, Video Experience, and Consistent Quality.
Andrey Popov, Principal Analyst, highlighted Virgin Media’s exceptional performance, attributing it to the company’s upgraded cable-to-fibre network, which outshines providers reliant on the Openreach wholesale platform. Virgin Media excelled in Download Speed with a remarkable 187.8Mbps and secured the top spot in Reliability Experience with 747 points.
Following closely behind was Vodafone in second place overall, showcasing strong performance across all metrics. Vodafone’s unique advantage lies in its dual-network strategy, operating on both Openreach and CityFibre networks, a departure from the standard single-platform approach adopted by most ISPs.
Noteworthy mentions include BT, ranking third in Consistent Quality and Download Speed categories, and Sky, recognized for its exceptional Video Experience, securing the second spot in this segment.
On the contrary, Three found itself at the bottom of the rankings, scoring the lowest in Consistent Quality, Upload Speed, Video Experience, and Reliability Experience. TalkTalk also faced challenges in download speeds, averaging 55.1Mbps, considerably lower than Virgin Media’s impressive score above 180Mbps.
The Opensignal survey results highlighted the following winners in various categories:
Consistent Quality:
1st – Virgin Media
2nd – Vodafone
3rd – BT/EE
4th – TalkTalk
5th – Sky
6th – Three
Download Speed:
1st – Virgin Media
2nd – Vodafone
3rd – BT/EE
4th – Sky
5th – Three
6th – TalkTalk
Upload Speed:
1st – Virgin Media
2nd – Vodafone
3rd – BT/EE
4th – Sky
5th – TalkTalk
6th – Three
Video Experience:
1st – Virgin Media
2nd – Sky
3rd – Vodafone
4th – BT
5th – TalkTalk
6th – Three
Reliability Experience:
1st – Virgin Media
2nd – Vodafone
3rd – Sky
4th – BT
5th – TalkTalk
6th – Three